Terms of service

Welcome to Eco Naturals. By accessing or using our website www.econaturals.in, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General

Eco Naturals is engaged in the manufacture and sale of natural, bull-driven wood-pressed oils and related products. These Terms apply to all visitors, users, and customers of the website.

By using this website, you confirm that you are at least 18 years of age or accessing the site under parental supervision.

2. Products & Services

  • All products listed on the website are subject to availability.

  • We reserve the right to discontinue or modify products, pricing, or descriptions at any time without prior notice.

  • Product images are for representation purposes only. Actual products may vary slightly due to natural processing.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned.

  • Payments must be made in full at the time of placing the order.

  • We are not responsible for payment failures caused by third-party payment gateways or banks.

4. Order Acceptance & Cancellation

  • Orders are confirmed only after successful payment.

  • Eco Naturals reserves the right to cancel any order due to stock unavailability, incorrect pricing, or suspected fraudulent activity.

  • In case of cancellation from our end, a full refund will be processed to the original payment method.

5. Shipping & Delivery

  • We currently deliver to Hyderabad and nearby areas.

  • Delivery timelines are estimates and may vary due to external factors such as traffic, weather, or logistics issues.

  • Delays beyond our control do not qualify for refunds.

6. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy, which is available on the website. By placing an order, you agree to the terms outlined in that policy.

7. User Responsibilities

By using this website, you agree:

  • Not to misuse the website or its content

  • Not to provide false or misleading information

  • Not to attempt unauthorized access, hacking, or data extraction

Any violation may result in restricted access or legal action.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and branding, is the property of Eco Naturals and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

Eco Naturals shall not be liable for:

  • Any indirect or consequential damages

  • Health or taste preferences arising from consumption of natural products

  • Issues caused due to incorrect usage or storage of products

Customers are advised to consume products as per recommended guidelines.

10. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Hyderabad, Telangana courts only.

11. Changes to Terms

Eco Naturals reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.

12. Contact Information

For any questions regarding these Terms, please contact us:

Email: econaturalsindia@gmail.com
Phone: 090592 27071
Address:
PNR, 1st Floor, NPR Clinic Upstairs,
5-4-84, BJP Office Road,
Shanthi Nagar, Kukatpally,
Hyderabad, Telangana – 500072